To report an incident or claim

To report an incident or claim
To our valued policyholders:
It is essential that you notify Medicus immediately if an incident occurs that may lead to a claim or if a claim has been made against you. Our experienced staff will respond to any claim or incident matters on your behalf. Your prompt notification is crucial to our efforts to limit potential exposure.
Policyholders, please contact the Austin claims office:
Medicus Insurance Company
4807 Spicewood Springs Road, Bldg. 4-100
Austin, Texas 78759 USA
Phone: (866) 815-2023, ext. 3
Fax: (877)686-0558
Note: All claims must be reported by phone, fax or letter. Do not report claims or refer to any specific claims by e-mail. Confidentiality is essential to the claims process, and transmission of claim information through the Internet could jeopardize the confidentiality of your claim.


